Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

Return Request Period

Return requests must be submitted within 30 calendar days from the date your order is delivered to you.

Return Conditions

To be eligible for a return, items must meet the following criteria:

Be unused and in their original condition.
Include all original packaging and any accessories that came with the product.
Show no signs of damage caused by improper handling.
Be returned in a condition suitable for inspection.

Returns that do not meet these conditions may be declined.

Items Not Eligible for Return

The following products are generally not eligible for return:

Customized or personalized items.
Digital products or downloadable content.
Gift cards.
Clearance or final sale merchandise.
Items that have been used, altered, or damaged after delivery.

Refund Processing

Once returned items are received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5-7 business days. Please note the total time for the refund to reflect may depend on your payment provider and bank.

Order Issues

If you receive an item that is defective, damaged, missing, or incorrect, please retain the product and all original packaging until the matter has been thoroughly investigated.

Return Shipping Responsibility

Customers are responsible for return shipping costs except in cases where the return is due to a fulfillment error or a confirmed quality defect with the product.

Shipping fees for your order will be calculated and displayed at checkout.